Our Purpose

We enable all size companies with the latest technology in customer and employee engagement.

Using CRM software solutions with AI & Automation to help organization's deliver helpful and human customer service, nurture customers to become customer advocates who promote their business.

"Growth by word of mouth."

Our Story

Direct mediums Limited has always identified the need for more targeted and cost effective marketing programs for our clients . In 2003, DML introduced the first co operative third party direct mail programs , and two years later introduced the first targeted co -operative door drop mailer program in Trinidad and Tobago . Advertisers started to move away from traditional media - television, newspaper and radio towards the internet to search for customers. DML will continue to introduce targeted solutions and will evolve as new mediums and technology develop in the future.

"Putting you at the center of our business"

With many digital solutions around, it is hard to find those that are truly data driven and have the methodology and technology to deliver personalized, one to one programs, that engage clients customers in a helpful and human way. Many larger established technology companies don't put you at the center of their business. Smaller companies like Direct Mediums Limited provide more personalized attention and deliver true Omnichannel experiences using the right "CRM software solutions. "

Colin Woo

Managing Director

"A passion to delight customers and grow brands "

General Management and Marketing /brand managment professional that held executive positions locally and regionally in the retail , import and distribution industry responsible for growing local and global brands such as Lucozade, Haier, Hi-Lo, Courts , Chubby and Kappa Drugs .

Digital marketing - Certified by the Direct Marketing Association as a Direct Marketing Professional with Omnichannel Certification . Certified Solutions partner for leading global CRM software companies - Freshworks , Hubspot and Active Campaign.